Privacy Policy

Introduction

Welcome to SapphireMC! We value your privacy and want to be transparent about the data we collect when you play on our Minecraft server. This Privacy Policy explains what information we gather, how we use it, and your rights regarding your data.

By joining and playing on SapphireMC, you consent to the collection and use of your information as described in this policy. If you do not agree with this policy, please do not use our server.

1. Information We Collect

When you play on SapphireMC, we collect various types of information to provide you with the best gameplay experience and maintain a safe, fair environment for all players. This includes:

• Basic Connection Data: Your IP address, Minecraft username (IGN), and unique player identifier (UUID).
• Gameplay Activity: Playtime statistics, session duration, and connection logs to track your activity on the server.
• Chat Logs and Commands: All chat messages and commands you send are logged for moderation purposes and to maintain a safe community environment.
• Economy and Transaction Data: In-game purchases, transactions involving in-game currency, store purchases, and your economy balance.
• Location and Build Data: Your in-game location coordinates and building activity, which we use for server backups, rollbacks, and protecting against griefing.
• Technical Data: Server performance metrics, error logs, and any other technical information transmitted during your connection to SapphireMC.
• General Data: Any and all information that is transmitted to or through SapphireMC during your use of the server.

2. How We Use Your Information

We use the collected information for the following purposes:

• Server Management: To operate, maintain, and improve SapphireMC and provide you with gameplay features and services.
• Moderation and Safety: To enforce our rules, investigate violations, prevent cheating, and maintain a safe and respectful community. Chat logs and commands help us identify and address rule violations.
• Backups and Rollbacks: Location and build data are essential for creating server backups and performing rollbacks in case of griefing, server issues, or other problems.
• Store Transactions: To process purchases made through our server store and manage your in-game economy balance.
• Technical Support: To troubleshoot issues, respond to support requests, and improve server performance.
• Analytics: To understand how players use the server and identify areas for improvement.

3. Data Storage and Security

We take reasonable measures to protect your data from unauthorized access, alteration, or destruction. Your information is stored on secure servers located in the United States. While we strive to use commercially acceptable means to protect your data, please be aware that no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your data for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods vary by data type:

• Chat Logs and Commands: Retained indefinitely for moderation and appeal purposes.
• Economy and Transaction Data: Retained indefinitely for record-keeping and dispute resolution.
• Build and Location Data: Retained as part of regular backups and may be stored indefinitely.
• Connection Logs: Typically retained for several months unless needed for investigation purposes.

If you request deletion of your data (see Your Rights section below), we will remove or anonymize your information where possible, though some data may need to be retained for legitimate business purposes or legal compliance.

5. Third-Party Services

SapphireMC may use third-party services to provide certain features or process transactions. These may include:

• Payment Processors: If you make purchases through our store, your payment information is processed by third-party payment providers. We do not directly store your credit card or payment information.
• Hosting Providers: Our server infrastructure is hosted by third-party hosting providers who may have access to server data.
• Plugins and Services: We may use third-party plugins or services that collect data to provide specific features (e.g., anti-cheat systems, server analytics).

These third parties have their own privacy policies and data practices. We encourage you to review their policies. SapphireMC is not responsible for the privacy practices of these third-party services.

6. Children's Privacy (COPPA Compliance)

SapphireMC is intended for users aged 13 and older, in compliance with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent.

If you are under 13 years of age, you must have your parent or legal guardian's permission to play on SapphireMC. If we discover that we have collected information from a child under 13 without proper parental consent, we will take steps to delete that information as soon as possible.

Parents or guardians who believe their child has provided information to SapphireMC without their consent should join our Discord server and create a support ticket at discord.gg/sapphiremc.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that we correct inaccurate or incomplete data.
• Deletion: You may request that we delete your personal data, subject to certain exceptions (e.g., data needed for legal compliance, ongoing investigations, or legitimate business purposes).
• Portability: In some cases, you may request that we provide your data in a portable format.

To exercise any of these rights, please join our Discord server and create a support ticket at discord.gg/sapphiremc. We will respond to your request within a reasonable timeframe and in accordance with applicable laws. Please note that some data may be essential for server operations and cannot be deleted while you maintain an active account.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of SapphireMC after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please join our Discord server and create a support ticket:

Discord: discord.gg/sapphiremc

We will make every effort to respond to your inquiries in a timely manner.